As technology gets more advanced by the day, manual document management stands as a constant challenge for suppliers. There are chances of losing an important document in a sea of paperwork which can lead to processing delays. It can also be frustrating to be constantly following up with customers regarding the status of documents. The urgency to address document visibility has never been more pressing.
In this blog post, we explore the challenges faced by suppliers and how Web EDI can offer a practical solution.
How manual documentation affects business operations
Consider a scenario where the supplier waits for their document to be confirmed, only to learn that their customer lost it among their files. The supplier has to reissue a new document and go through the entire process again.
The case of missing documents leads to costly delays when it comes to processing goods and services. The frustration increases especially when one party fails to follow up with another, only discovering the issue close to its due date. Retrieving documents adds another step to the process, creating a huge inefficiency in supply chain operations.
For suppliers, it is challenging to view transactions when there is a lack of access to real-time visibility. Manual processes keep both suppliers and customers in the dark. Without a clear view of transaction statuses and document exchange processes, suppliers struggle to reflect accuracy in their inventory records and order fulfilment. Again, this contributes to operational inefficiency and affects customer satisfaction levels.
As suppliers grow and expand their operations, manual document management systems may struggle to keep pace with increasing volumes of transactions and documentation. It is easy to get overwhelmed by administrative tasks and face difficulties in managing a growing business. Suppliers need to actively think about how they want to progress in their processes so that they can transition smoothly and successfully.
Achieving document visibility with Web EDI
Web EDI is designed to reduce the challenges of manual document management for suppliers. With its web-based platform, it allows suppliers to view and access their transactions immediately, giving them full control and visibility. They can track the status of transactions at every step of the way, from order placement to delivery. This also improves their business relationship with customers because they can give proactive updates and identify issues quickly.
Additionally, the automation involved in Web EDI lets suppliers handle their goods and services efficiently and accurately.
Most importantly, data accuracy ensures industry standards and regulatory requirements are always followed. Suppliers are then able to strengthen their trust and reliability with customers, resulting in a better peace of mind for all parties.
Improving your manual processes in the long-term
In the long run, eliminating manual document management can take a while to shift towards, but it ultimately leads the way for higher visibility and control, better compliance and accuracy, as well as improved customer satisfaction. Web EDI offers full visibility to suppliers and customers so that they can achieve a smooth partnership.
Learn more about B2BE’s Web EDI solution.
About B2BE
B2BE delivers electronic supply chain solutions globally, helping organisations to better manage their supply chain processes, providing greater levels of visibility, auditability and control. We’re driven by a passion for what we do, inspired by innovation, and underpinned by a wealth of knowledge. With over 20+ years of experience, the B2BE teams operate worldwide.
For more information, visit www.b2be.com.