Invoicing is at the core of every business’ financial health. The way invoices are managed directly impacts cash flow, supplier relationships, and operational efficiency. Whether your business is satisfied or looking to move towards greater satisfaction, it’s essential to regularly evaluate the tools and systems you’re using. As technology continues to evolve, businesses that embrace automation and digital transformation in their invoicing process will find themselves ahead of the curve.
Poll results
In our most recent LinkedIn poll, we asked our followers if they are satisfied with their current invoicing process.
How satisfied are you with your current invoicing process?
- Very satisfied – 33%
- Satisfied – 67%
- Neutral – 0%
- Dissatisfied – 0%
Very satisfied
A third of respondents reported that they are very satisfied with their current invoicing process. For these businesses, it’s clear that their invoicing systems are running smoothly, providing them with the benefits of accurate billing, timely payments, and efficient workflows. These companies are likely using robust solutions like e-invoicing platforms, automation, or integrated software, therefore allowing them to stay on top of their invoicing needs.
Satisfied
The majority of respondents, 67%, indicated they are satisfied with their invoicing process, but not at the “very satisfied” level. This suggests that while things are working well, there may be minor inefficiencies or areas where improvements could be made.
For businesses in this group, it’s worth exploring why they are not fully satisfied. Are they dealing with occasional delays in payments? Or is the invoicing system not as streamlined as it could be? Automating more of the invoicing workflow or integrating with an e-invoicing platform might help them move from being simply satisfied to being very satisfied. Furthermore, improvements in tracking invoice status or reducing manual data entry errors are small changes that can have a big impact.
Learn more about invoicing software by watching our video below:
Neutral
Interestingly, none of the respondents rated their satisfaction as neutral. This implies that businesses either feel their invoicing processes are effective enough or that they see clear areas for improvement. Invoicing is a critical process, and the absence of neutrality suggests that businesses are aware of its importance and have strong opinions on its effectiveness.
Dissatisfied
Similarly, no businesses reported being dissatisfied with their invoicing process. This could reflect a growing adoption of automated systems and e-invoicing platforms that reduce the typical pain points associated with invoicing, such as manual errors, delays, or payment issues.
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More information
B2BE’s experience in the supply chain sector allows our customers to build, expand and adapt successfully, enabling greater effectiveness. To engage with B2BE and offer feedback on what matters most to you and your business, make sure to follow us on LinkedIn and across social media. You can also vote in our latest LinkedIn poll. If you’d like to discuss your supply chain strategy, get in touch with us.